Hello. We are Strew. Here's how we protect your data and respect your privacy.
Privacy Policy
This Privacy Policy outlines how Strew (“Strew,” “we,” “us,” or “our”) collects, uses, and shares information from users (“you”) of our website and services designed to help businesses launch and manage affiliate programs (“Services”). This policy applies to interactions with our digital properties and through the use of our Services but does not extend to third-party websites or services that may be linked to or from our Services.
Strew Contact Information:
Email: compliance@trystrew.com
Phone: +55 11 93624-1954
Information Collection
Information You Provide
This includes contact and demographic information (name, email, company name, website URL) you provide when using our Services, such as during signup or communication with us.
Information from Use of Services
We use third-party analytics tools and our tracking technology to collect information about your interaction with our Services. This data includes usage details and interactions with our affiliate tracking features but does not include personal information, with exceptions for specific functionalities where your email address may be shared with analytics providers and Strew.
Automated Collection
Through cookies and similar tracking technologies, we collect information about your use of our Services, including device information, location data, and interaction with our digital properties.
Use of Information
We use the collected information to provide and enhance our Services, including service delivery, communication, marketing, and improvement of our offerings. Additionally, we utilize this information for analytics purposes to better understand how our Services are used and to tailor our marketing efforts.
Information Sharing and Disclosure
We share information with third-party service providers that support our Services' delivery, such as analytics and marketing tools. Personal information is not shared except as necessary for specific service functionalities.
User Rights and Choices
You have rights regarding your personal information, including accessing, correcting, or deleting your data. To exercise these rights, please contact us using the information provided above.
Data Security
We employ various security measures, including encryption and secure server practices, to protect your information. However, no security measures are infallible.
International Data Transfers
Your information may be transferred to and processed in countries other than your own, including the United States and European countries, where our service providers operate.
Children's Privacy
Our Services are not intended for individuals under 16 years of age, and we do not knowingly collect personal information from children under 16.
Data Retention
We retain your information as long as your account is active or as necessary to provide our Services, with personal information deleted within 30 days of account cancellation.
Changes to This Privacy Policy
We may update this policy from time to time. Changes will be notified through email communication and updated on our digital properties.
Compliance with Regulations
We strive to comply with relevant regulations, including GDPR and CCPA, and are committed to safeguarding your privacy rights.
Your Consent
By using our Services, you consent to our collection, use, and sharing of your information as described in this Privacy Policy.
Referral Tracking
We collect referral data to help our clients understand the effectiveness of their marketing efforts and to reward their affiliates accurately. The data collected includes:
Clicks and impressions on referral links
Strew employs a JavaScript tracking script for seamless integration into your website. This script activates when a visitor accesses your site through a valid affiliate link, creating a unique click ID stored as a cookie specific to your domain.
Conversion tracking data
Strew captures event data via webhooks from third-party providers (e.g., Stripe, Paddle, Chargebee) for events linked to referred users who arrive through an affiliate link. This includes tracking payments, subscriptions, refunds, and more, which is essential for accurate commission calculation.
Data from webhook events related to referred users is retained for a 7-day period for debugging and event tracking purposes, after which it is automatically deleted.
Referral data is only shared with you as the admin and is never sold to third parties. Affiliates have access to the referral email (redacted) and paid amount.
Contact Us
For questions or concerns about our privacy practices, please contact us at compliance@trystrew.com.